Our Commitment

Customer Satisfaction:

As more and more customers return to the Wilson Automotive Group dealerships, the organization is expanding and adapting to offer a variety of services and better provide an outstanding customer experience. Every David Wilson Automotive dealership is committed to your 100% satisfaction. Customer service is the cornerstone the organization is built upon; and it is an integral part of how we do business. Our customer IS our business and we strive to continually enhance our level of customer service and ensure your 100% satisfaction. Our goal is to offer an experience that exceeds your expectations from the moment you walk into any of the David Wilson automotive dealerships. Whether you are visiting one of the 70 state-of-the-art service stalls at Toyota of Orange, or enjoying an unparalleled service experience at Ford of Orange, or browsing the Oakley or Tommy Bahama shopping boutiques at Newport Lexus, or simply selecting a new vehicle at one of our 12 other dealerships, we want you to feel like a part of the Wilson Automotive family.

Employee Satisfaction:

One of the key factors defining the Wilson Automotive Group is our commitment to our employees. Satisfied employees are instrumental to retention and to maintaining a competitive advantage. Employee turnover is very low within our Group. Many associates have made this their lifelong career. This creates an environment that develops deeper customer relationships, and thus a solid foundation for stable business growth.

The Wilson Automotive Group's approach to recruiting, training and employee retention is unique in the automotive industry. Our philosophy is "Always promote from within." Our emphasis is on taking care of our company's most valuable assets: our employees.

The result is a more productive environment, and more highly motivated employees. This also promotes employee and customer retention while increasing both employee and customer satisfaction. Our experienced associates continue to develop and grow, creating a cohesive, collaborative, and confident environment. While many dealerships are constantly searching for qualified individuals for key positions, the Wilson organization is searching for new dealerships in which to place our highly skilled, loyal, long-term associates.